GENERAL INFORMATION

Salary
The national salary range is £34,140 - £37,105, London salary range is £38,661 - £42,019. Your salary will be dependent on your base location
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
Birmingham, Brighton and Hove, Bristol, Cambridge, Cardiff, Jarrow, Leeds, Liverpool, London, Manchester, Nottingham
Region
East Midlands, East of England, London, North East, North West, South East, South West, Wales, West Midlands, Yorkshire and the Humber
Closing Date
07-Mar-2025
Post Type
Permanent
Civil Service Grade

DESCRIPTIONS & REQUIREMENTS

Job description

JOB SUMMARY

This is an important role within the Counter Fraud and Intelligence Team working across the Pursue and Prevent workstreams.
Reporting to the Senior Intelligence Manager, the Pursue element of this role involves day to day supervision of the LAA’s Counter Fraud Duty Office. The Duty Office is the triage function for all fraud allegations sent to the LAA. The Duty Office supervision role includes oversight and management of the Central Casework Record, Duty Office processes and line management of Duty Officers.
The Prevent coordinator element of the role involves provision of administrative support to Counter Fraud Prevent Managers which includes coordinating Prevent referrals, managing action plans and workflows and support to deliver the LAA’s Fraud Risk Management Programme.

ESSENTIAL KNOWLEDGE, EXPERIENCE AND SKILLS

• Experience of investigations intelligence and/or operational risk management.
• You make confident and informed decisions taking a leading role in proactively, prioritizing and managing own and team performance.

Desirable Knowledge, Experience and skills

• Accredited Counter Fraud Specialist (ACFS) desirable.
• Recognised professional accreditation in Counter Fraud, Intelligence or Investigation disciplines.
• Knowledge of Microsoft Office 365.

JOB DESCRIPTION ATTACHMENT

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EXPERIENCE

We will assess your experience for this role via the following methods
Experience Questions, Statement of Suitability
Experience Questions Application Form Question Word Limit
250
Evidence of Experience
Experience Questions, Statement of Suitability

EXPERIENCE

Your Experience for this role will be assessed at interview. To learn more about Experience and how they are assessed .
We will assess your experience for this role via the following methods
Experience Questions, Statement of Suitability

Supervision and management of overall performance of the Counter Fraud Duty Office and line management of Duty Officers.
Managing changing priorities and escalating any risks to delivery as appropriate.
Compilation of monthly CFI Statistics, evidencing CFI performance and trends to Senior Leadership Team.
Overseeing progression of intelligence and enquiries into the Duty Office to reach decisions and recommendations based on evidence. Accurately documenting intelligence development as directed by guidance/SOPs, investigatory legislation, best practice, and functional standards.
Producing quality case summaries and recommendations.
Coordination and delivery across both the Prevent and Pursue workstreams.
Managing communications and building relationships with external stakeholders such as the Police, Solicitor Regulatory Authority and Other Government Departments.
Support work across other projects as requested.