Counter Sales at ABC AUTO PARTS LTD

Lufkin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Goals Achievement, Customer Greeting, Phone Etiquette, Upselling, Product Knowledge, Inventory Management, Cash Handling, Paperwork Accuracy, Teamwork, Positive Attitude, Safety Procedures, Attendance, Returns Processing, Refund Processing, Exchange Processing

Industry

Motor Vehicle Manufacturing

Description

Description Job Description: Reporting to the Store Manager and Assistant Store Manager, the Counter Sales position is responsible for surprising each customer with exceptional service and increasing profitable sales. The Counter person will meet and exceed sales budget each month, greet each and every customer whether on the phone or in person, and will act with integrity, empathy, and trustworthiness every single day. The counter sales person will achieve desired results by executing these core roles. Core Roles: Sales: Achieves daily, monthly, and yearly sales goals Greets each customer that enters the store within three seconds, and engages with a personal greeting or handshake Answers phone by the third ring Offers customers full line of options Add-on sales are attempted that realistically meets the customer’s needs Can elaborate and speak to sales goal and the steps that are being taken to achieve the goal Knows most customers by name Walks customer to product instead of pointing to area Understands parts and tools such as catalogs, computer system, testing equipment, and can turn drums and rotors Profit: Keeps cash overs / shorts within company guidelines Stays under company guidelines in regards to markdowns (markdowns are not excessive) Bills freight on all special orders Bills proper items to each invoice All paperwork is accurate and meets company requirements Follows company guidelines on all returns, refunds, and exchanges Assists in inventory process and daily works to keep accurate on-hand counts Team: Recognizes co-workers for doing a great job Maintains an extremely positive attitude on a daily basis Stays within company dress code Follows company guidelines on attendance Always willing to help others Strives for excellence in everything everyday Participates in all company and store meetings and functions Safety: Follows emergency procedures Keeps store and work area clean and clutter free Utilizes team lifts on all heavy and bulky items Uses the three point system when climbing ladders Reports to manager any violations of company safety policies or unsafe working habits Follows company safety guidelines that are laid out in the safety manual

Responsibilities

The Counter Sales position is responsible for providing exceptional customer service and increasing profitable sales by meeting and exceeding monthly sales budgets. Core duties include greeting every customer promptly, engaging in add-on sales, and maintaining accurate financial and inventory records.