Richelieu Glazing Supplies (Division of Richelieu Hardware) is currently seeking a Counter Sales Agent specializing in glazing hardware for our Surrey branch.
Working at the front desk, this person will manage orders for all customers, but specialize in an in-depth understanding of our door and glazing hardware. This person’s work will be instrumental in the growth of the product line within the branch and an essential team member.

Responsibilities

• Providing team leadership by specializing in information on glass hardware.
• Working with other specialists at the front counter to generate revenue by soliciting and obtaining orders.
• Building solid, personal relationships with customers.
• Understanding and interpreting technical requirements.
• Updates job knowledge by studying new product descriptions and participating in educational opportunities.
• Pick showroom orders from warehouse when required.
• Maintains store shelves by observing displays, restocking items, and providing optimum display of products.
• Accepts ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Requirements

• Knowledge of the shower, window, railing, or other glazing hardware.
• Knowledge of MS Office: Outlook, Word, and Excel.
• Team player.
• Can work with minimal supervision.
• Ability to absorb a lot of information quickly.
• Good organizational skills.

Job Type: Full-time

Additional pay:

• Overtime pay

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Employee stock purchase plan
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• industrial customer service : 1 year (required)

Work Location: In person

• Providing team leadership by specializing in information on glass hardware.
• Working with other specialists at the front counter to generate revenue by soliciting and obtaining orders.
• Building solid, personal relationships with customers.
• Understanding and interpreting technical requirements.
• Updates job knowledge by studying new product descriptions and participating in educational opportunities.
• Pick showroom orders from warehouse when required.
• Maintains store shelves by observing displays, restocking items, and providing optimum display of products.
• Accepts ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments