Counter Sales and Service Representative

at  NewLine Products LTD

For 50 years, New-Line Hose & Fittings has taken pride in its commitment to “keep the customer moving.” Our talented team of experts in the field has contributed to our steady growth and expansion across Canada. Our specialized service paired with our incomparable drive to exceed our customers’ expectations is what makes New-Line unique. As specialists in the field of industrial and commercial hose and fittings, New-Line continues to grow our loyal customer base. Check us out at www.new-line.com
New-Line takes pride in its people, interactive training programs, use of technology, and commitment to celebrating and promoting our team’s successes through our rewards and incentive programs. We are committed to identifying and developing key skills in our workforce in order to continue to grow and succeed through our strong talent.

• You have knowledge and experience in a similar industry; industrial part inside or counter sales experience is preferred
• Experience assembling hoses; including using a crimper, punch lock clamp, or similar an asset
• You have excellent problem-solving skills and are able to respond to customer inquiries, orders, or quotes in a fast and friendly manner
• You have solid computer skills and are able to pick-up new software easily; utilizing technology to ensure accuracy and efficiency; experience with Sage 300 (Accpac) is an asset
• You have strong sales and negotiation skills; you’re able to analyze customer needs and make recommendations based on cost, availability or specifications
• You are very mechanically-inclined; you love working with your hands and would be able to perform product assemblies and repairs ensuring high quality and compliance to product specifications
• You have a passion for learning and committed to continuing to improve your knowledge; you thrive in a learning environment and are naturally curious; previous product and industry knowledge would be an asset
• Strong customer service skills; you are helpful and attentive and are committed to doing everything in your power to “keep the customer moving”
• You ideally have previous warehouse experience; receiving, shipping, inventory, etc.
• You are able to comfortably lift up to 50 lbs. throughout the day and enjoy working in a fast-paced environment
• Teamwork is at the forefront of our organization; you possess great teamwork skills and are willing to help out when neede