Counter Sales at ARG Industrial

Fairbanks, Alaska, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Attention to Detail, Organizational Skills, Communication Skills, Interpersonal Skills, Problem Solving, Teamwork, Time Management, Proactive Approach, Product Knowledge, Customer Loyalty, CRM Software, Dependability, Listening Skills, Merchandising

Industry

Wholesale

Description

Description ARG Industrial is seeking a full-time Counter Sales Specialist for our Fairbanks, AK location. We are looking for a self-starter who works well with others in an energetic team environment, has the ability to take charge, and possesses a willingness to learn. The candidate must be organized, possess a strong attention to detail and strive to provide a great customer service experience. ARG Industrial is a 100% employee-owned company that provides hose, fittings and associated industrial products for a wide variety of markets and industries. These include equipment manufacturing, transportation, oil and gas, marine, construction, food & beverage, government and others. The company delivers value through quality fabrication, product expertise and meaningful service throughout Oregon, Washington, Alaska, and Northern Idaho. We are a hands-on customer service company that believes our employees are our greatest asset. If you’d like to find out more about our company, please visit our website at: https://alaskarubbergroup.com Benefits: Competitive salary 100% employee-owned company Employee Stock Ownership Program (ESOP) Excellent medical, dental and vision benefits 401(k) plan with match Paid holidays / vacation / sick time Performance bonuses Job Responsibilities: Embody the ARG Industrial Core Values of authenticity, taking ownership, being helpful and collaborative, having a desire to elevate and evolve, and exhibiting grit. Greet customers in a friendly and professional manner. Provide proactive, meaningful product and service recommendations and assistance to walk-in customers. Process sales transactions accurately and efficiently. Respond to customer inquiries and complaints in a timely manner. Stock showroom shelves with merchandise and ensure shelves are organized and tidy. Build customer loyalty through personalized service, exceeding customer expectations and fostering long-term relationships. Handle customer escalations promptly, addressing complex issues and ensuring their resolutions. Communicate leads & opportunities to inside & outside sales through CRM software. Successful candidate will possess: High school diploma or equivalent Previous experience in sales and customer service role is preferred Ability to pass drug test screenings throughout employment Reliable and dependable adherence to attendance and work schedules Strong interpersonal and communication skills, with the ability to build rapport and establish connections. Attentive listening skills to understand customer needs and handle customer complaints and inquiries professionally Basic knowledge of customer service principles, focusing on exceptional customer experiences. Proficiency in using standard office equipment including cash registers, computers and relevant software applications. Excellent organizational and time management skills to handle customer interactions effectively in a fast-paced environment Capability to work both independently and collaboratively in a team environment. Ability to stand for extended periods, and regularly lift and carry up to 40lbs As Employee owners, we feel a tremendous commitment to our customers, co-workers, and the families of those employed by the Alaska Rubber Group. Therefore, our work environment is 100% DRUG FREE. You will be subject to a pre-employment drug screening, as well as random drug tests throughout your probationary period and employment thereafter. If you feel you are unable to pass the pre-employment drug screening – PLEASE DO NOT SUBMIT YOUR APPLICATION FOR CONSIDERATION. ARG Industrial is an Equal Opportunity Employer Requirements Applicant must be willing to: Be legally authorized to work in the United States. Pass a drug-screening pre-employment and randomly throughout employment. Possess reliable transportation to and from work.

Responsibilities

The Counter Sales Specialist will greet customers, provide product recommendations, and process sales transactions. They will also handle customer inquiries and complaints, ensuring a high level of customer service.