SOFINA FOODS ISN’T JUST A FOOD COMPANY - IT’S A PLACE TO BUILD YOUR FUTURE.

With a team of over 13,000 people across 40 sites in Canada and Europe, we’re passionate about delivering quality meats and seafood products to consumers around the world.
Join a company where innovation, sustainability, and customer satisfaction drive everything we do. At Sofina, you’ll grow your skills, make a real impact, and work with responsibly sourced products from more than 50 protein sources across five continents.
Our vision is bold: to be the most successful food company in the world. If you’re looking for a rewarding career in the food industry, there’s a place for you at Sofina Foods.

THE ROLE

Sofina Foods is looking for a dedicated Customer Service Assistant to join our team. In this role, your primary focus will be on delivering an excellent customer experience — offering advice, recommendations, and assistance — while maintaining the highest standards of hygiene and presentation in-store.
This is a great opportunity for someone passionate about food retail and eager to develop their career within a values-driven business.

YOUR KEY RESPONSIBILITIES

• Greet and serve customers with professionalism and enthusiasm
• Prepare and maintain the counter to the highest standard
• Prepare different cuts of meat and provide product knowledge to customers
• Assist with counter and pre-pack areas, including product sampling
• Carry out stock rotation, apply price reductions, and distribute promotional materials
• Receive deliveries and complete associated paperwork
• Maintain excellent hygiene standards through regular cleaning
• Take part in internal training to build skills and knowledge
• Support the management function when required