Counter Sales Associate at Bosch-HomeComfort

Plymouth, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Customer Service, Order Fulfillment, Invoicing, Windows OS, Interpersonal Communication, Organization, Decision Making, HVAC Knowledge, Sales Support

Industry

Renewable Energy Semiconductor Manufacturing

Description

Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch Reinvent yourself: At Bosch, you will evolve. Discover new directions: At Bosch, you will find your place. Balance your life: At Bosch, your job matches your lifestyle. Celebrate success: At Bosch, we celebrate you. Be yourself: At Bosch, we value values. Shape tomorrow: At Bosch, you change lives. Job Description CSA will process customer orders, expedite shipments and be a key point of contact for customer inquiries on orders, availability, shipping schedules, and service operations. You may also assist the Territory Managers in sales support (identifying programs, promotions, products, etc.). Enter customer orders and assist in, or handle, order fulfillment, expediting and/or changes to existing orders or projects. Advise customers and Territory Managers on pricing, availability, and follow through with order to deliver. Process customers return documents, warranty claims, and/or order entry for customer and Territory Managers. Assure complete bills of material are shipped on customer orders. Assist in ordering parts to assure availability and assist in maintaining adequate direct workflow among Counter Associates. Other duties may be assigned. Qualifications High School diploma or equivalent combined education and experience. Minimum 2 years’ experience in related field. Proficiency in a Windows operating environment. Strong interpersonal skills and decision-making abilities. Effective professional communication and organization skills. Ability to use manual or computerized systems for order entry, invoicing, data application and equipment selection. Willingness and ability to learn and adapt in a fast-paced environment. Preferred Product familiarity and/or HVAC experience. Additional Information Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Responsibilities

The CSA processes customer orders, handles shipments, and serves as the primary contact for inquiries regarding availability and shipping schedules. They also support Territory Managers with sales programs and manage returns and warranty claims.