OUR CORE VALUES & CHARACTER EXPECTATIONS

Be Integral to Our Customers, Our Co-Workers and Our Community
At Next Supply, we are a respectful and collaborative culture where innovation, integrity and entrepreneurial spirit come together. Life at NEXT is about being part of a hardworking, dynamic and inclusive team. At Next Supply, we believe it’s not just what we do, but how we do it that makes a great place to work.
To support these values, this role requires motivation, adaptability, thoughtful decision-making, honesty, reliability, and a strong sense of ownership and commitment to a positive experience for customers and colleagues.

KNOWLEDGE/SKILL/ABILITY REQUIREMENTS:

• Ability to consistently model Next’s core values and character expectations listed above
• Strong knowledge of plumbing
• Good English reading and writing skills
• Attention to detail and accuracy
• Ability to operate warehouse equipment (reach truck, forklift, etc.) safely and efficiently and ability to obtain MHE license within 3 months of hiring (based on location)
• Good English verbal communication and customer service skills
• Good computer skills with the ability to effectively email, read and use reports in Microsoft Office and database software
• Basic math functions
• Knowledge of hydronics an asset
• A positive attitude with the ability to work well in a team environment

EXPERIENCE & EDUCATION:

• High School or equivalent combination of education and experience
• Minimum 2 years of customer service/ counter sales experience
• Valid Drivers License may be required based on location
• Previous plumbing, wholesale experience

PURPOSE OF JOB

The Counter Sales Associate - A adds value to our customers and co-workers by providing fast, friendly and knowledgeable service at the counter, fostering customer and vendor relationships, and supporting branch warehouse and logistics to meet or exceed customer expectations.

PRIMARY DUTIES AND RESPONSIBILITIES

Ensure all duties and responsibilities are completed as per Next’s Standard Operating Procedures: