DESCRIPTION

Sell our amazing fresh pasta, in the world’s most iconic and luxurious department store, Harrods.

ABOUT PASTA EVANGELISTS

Pasta Evangelists was born eight years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.
Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.
Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado.
Building on this success, we are now disrupting Britain’s pizza-centric Italian dining scene with the launch of our very own Pasta Evangelists restaurants along with our high-end Harrods Pasta Bar. These are not just Italian eateries — they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. You can visit us at our first locations in Chiswick, Richmond, Greenwich and Farringdon, where guests can enjoy a delicious meal and also take part in our much loved pasta-making classes.
At the same time, we continue to expand our fresh pasta takeaway concept, available on pastaevangelists.com and through major delivery platforms like Deliveroo, UberEats and JustEat. With more than 40 kitchens now operating across the UK — including in Scotland and Wales — we are growing our footprint rapidly and bringing fresh pasta to more customers every day.
Our state-of-the-art Pastificio in Acton, West London — the largest in the UK — enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of what’s possible in this beloved category.
Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience.
Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth

• Ensure the standards with regards to preparation and presentation of the counter are adhered to at all times.
• Maintain the highest standard of cleanliness and maintenance of furnishings and equipment.
• Treat company property with due care and attention.
• Adhere to all company policies and procedures to ensure smooth running of the business.
• Ensure you are operating world-class service standards that showcase the brand.
• Follow processes and procedures to reduce wastage within the counter.
• Adhere to cash handling procedures set in place by the company.
• Maximize sales opportunities through excellent service and upselling techniques.
• Respond to changes in the business as required.
• Project a positive and professional image to customers and employees.
• Handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and ensure follow up, ensuring any situations are brought to the attention of Managers.
• Develop a culture of actively seeking feedback from customers on a regular basis.
• Attend daily briefings and respond to any necessary changes and updates.
• Enjoy a professional working relationship with your team, ensuring excellent communication.
• Be punctual, always following company absence and lateness procedures if unable to attend work as scheduled.
• Support the training of new employees.