Counter Sales Associate at Plimpton & Hills

Hartford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Inquiry, Order Processing, Sales Driving, Relationship Building, Safety Standards, Handling Defective Parts, Warranty Information, Processing Credits, Pricing Confidentiality, Product Availability, Catalog Maintenance, Material Handling, Telephone Etiquette, Order Filling, Forklift Operation

Industry

Wholesale

Description

Description Reports To: Branch Manager Work Hours: Full Time FLSA Status: Non-Exempt Branch: Hartford, CT Position Purpose: As a Counter Sales Associate, you’ll play a key role in creating an outstanding customer experience. You will assist customers with product inquiries, recommend solutions, process orders efficiently, and help drive sales at the counter. If you enjoy working in a fast-paced environment, building relationships, and being part of a collaborative team while maintaining high safety and service standards, this is the role for you. Essential Functions: Actively seek opportunities to help customers. Locate and obtain ordered products for customers. Assist in the handling of defective parts and warranty information. Process approved credits for customers when products are returned. Keep pricing lists and structures confidential. Address questions about product, pricing and availability. Make sure all product catalogs are up-to-date and that expired ones are discarded. Accurately and safely move products of varying weights according to customer needs. Provide exceptional customer service at all times. Answer telephone calls professionally and pleasantly. Accurately input and fill customer orders. Accurately read and identify numbers for accurate order filling and receiving of material. Assist warehouse personnel when necessary. Maintain a clean and professional work environment. Safely operate a forklift, pallet jack, etc. Remain up-to-date on all safety practices and standards. Perform other responsibilities as directed. Compensation and Benefits: This position is paid on an hourly basis. Competitive hourly rate commensurate with experience. Eligible to participate in the company’s comprehensive benefits package, which includes medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and paid holidays. Opportunities for professional development and growth. Requirements Experience, Education & Skills: Counter sales experience preferred. Familiarity with industry’s rules and regulations. Result driven and customer focused. High school diploma or GED preferred. Physical Requirements: While performing the duties of this job, the associate is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Responsibilities

The Counter Sales Associate will create an outstanding customer experience by assisting with product inquiries, recommending solutions, and efficiently processing orders to drive sales at the counter. Key duties include actively helping customers, locating products, processing returns/credits, and maintaining accurate order input.