Counter Sales at COLOURS INC

Mankato, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Transactions Processing, Product Selection, Technical Assistance, Order Fulfillment, Inventory Management, Stocking Shelves, Freight Receiving, Relationship Building, Issue Resolution, Communication, Leadership, Interpersonal Skills, Computer Systems Proficiency, Point-of-Sale Systems

Industry

Motor Vehicle Manufacturing

Description

Description Colours, Inc. is a leading distributor of automotive and industrial coatings, providing high-quality products, training, and service to customers across the region. We pride ourselves on reliable delivery, technical expertise, and a commitment to helping our customers succeed. Position Summary: The Counter Sales Representative is responsible for providing exceptional customer service, processing sales transactions, and supporting customers with product selection and technical assistance at the sales counter. This role serves as a key point of contact for walk-in customers, contractors, and commercial clients, ensuring accurate order fulfillment and a positive customer experience. The Counter Sales Representative supports store operations while contributing to revenue growth and inventory accuracy. Key Responsibilities: · Greet customers promptly and provide exceptional service. · Assist customers with product selection, technical questions, and recommendations to meet their project needs. · Process sales transactions accurately, including invoicing, payments, returns, and order entry. · Ensure timely and accurate order fulfillment for walk-in customers and phone orders. · Maintain strong product knowledge to effectively communicate features, applications, and benefits. · Support inventory management by stocking shelves, monitoring product levels, and communicating low-stock items. · Assist with receiving freight, organizing inventory, and maintaining an orderly and customer-friendly store environment. · Build and maintain strong customer relationships to drive repeat business and customer loyalty. · Must be able to back up store manager in absence. · Handle customer concerns and resolve issues professionally and efficiently. · Support store operations as needed, including answering phones, preparing orders, and assisting with general administrative tasks. · Follow company policies, safety procedures, and operational standards at all times. Requirements Qualifications: · High school diploma or equivalent required. · Previous experience in retail, counter sales, customer service, or a similar role preferred. · Strong communication, leadership and interpersonal skills. · Ability to learn product knowledge and technical information related to automotive and industrial coatings. · Basic math skills with the ability to accurately process transactions and handle payments. · Strong organizational skills and attention to detail. · Ability to lift and move products up to 50 lbs as needed. · Proficiency in basic computer systems and point-of-sale systems preferred. Key Competencies: · Customer service excellence · Product knowledge and technical aptitude · Sales support and upselling ability · Attention to detail and accuracy · Strong communication and interpersonal skills · Time management and multitasking · Team collaboration and support · Accountability and reliability Why Join Colours, Inc.? · Supportive and friendly work environment. · Opportunities for training and advancement. · Employee discounts and comprehensive benefits package. · Be part of a team that values customer service and quality. If you’re passionate about helping customers and enjoy working in a fast-paced retail environment, we’d love to hear from you!

Responsibilities

The Counter Sales Representative is primarily responsible for delivering exceptional customer service at the sales counter, assisting walk-in customers and clients with product selection, technical questions, and processing all sales transactions accurately. This role also supports overall store operations, including inventory management, order fulfillment, and maintaining a positive customer experience.