Counter Sales at Fromm Electric Supply

Allentown, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Sales assistance, Product knowledge, Order processing, Cash handling, Verbal communication, Math skills, Problem-solving, Microsoft Excel, Microsoft Outlook, Inventory management, Time management

Industry

Wholesale

Description

Description Fromm Electrical Supply Company is a premier electrical supply company in the Mid-Atlantic market, renowned for its strong growth potential. Now in its third generation of family ownership, Fromm remains dedicated to employing the industry’s most exceptional workforce. We are currently seeking a Counter Sales Associate who will provide quality customer service and sales assistance to customers on a face-to-face basis at the branch and via phone calls. The ideal candidate will be responsible for maintaining the counter area by keeping it stocked and presentable. Responsibilities: Assist customers and contractors with information and materials they need. Provide outstanding customer service by creating a friendly environment, greeting and acknowledging every customer, and maintaining product knowledge. Handle incoming phone calls from customers, offering assistance in pricing materials, researching information, and taking orders. Review open customer orders, take action on open items, and inform customers when their material is ready for pick-up. Ensure that all displays are full, placed appropriately, and visually appealing. Pull and pack orders for truck shipments, inter-branch transfers, and pick-ups. Support the Marketing department with promotions. Maintain the cleanliness and professional appearance of the branch. Manage daily cash intake and reconcile it with sales. Requirements High school diploma or equivalent. Basic electrical industry knowledge/experience. Solid verbal communication skills and professional demeanor. Basic math skills. Problem-solving and reasoning skills to determine customers' needs and offer product solutions. Knowledge of PC/MS Office applications, especially Excel and Outlook, and ability to learn company business system. Ability to handle confidential information and financial transactions discreetly. Ability to handle multiple tasks simultaneously. Fromm offers exceptional benefits including competitive hourly rates, medical, dental, vision, 401K match, generous paid time off, life and disability insurance, and more. Apply today!

Responsibilities

The Counter Sales Associate provides face-to-face customer service, assists contractors with material needs, and manages order processing and branch presentation. They are also responsible for handling cash transactions, maintaining inventory displays, and supporting marketing promotions.