SKILLS AND QUALITIES

Excellent Customer Service Skills
Excellent communication skills and phone manner
Friendly and engaging personality
Ambition
Job Types: Full-time, Permanent
Pay: From £30,160.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Builders Merchant / Trade Counter: 1 year (required)

Work Location: In perso

MAIN PURPOSE OF THE JOB:

As the friendly face of our Trade Sales Counter and shop, you will make sure our customers feel valued and provide excellent customer service with a smile.

MAIN RESPONSIBILITIES – CUSTOMER SERVICE

Greeting, serving and assisting customers
Providing customers with advice and guidance on product selection
Quoting and liaising with customers
Taking cash and card payments
Taking, making and returning phone calls
Managing sales ledgers

MAIN RESPONSIBILITIES – BRANCH ADMINISTRATION

Balancing cash registers with receipts
Ordering stock as requested
Stock taking and stock checks
Loading and unloading deliveries
Keeping the store clean and tidy
Keeping showroom restocked/merchandised
Keeping up to date with promotions updating displays
Willing to perform any duties as may be deemed necessary or as may be required by the Company