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Counter Sales Representative at PROSOURCE LLC

Greenville, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Point-of-Sale (POS) Systems, Inventory Management, Technical Product Knowledge, Sales Transactions, Order Fulfillment, Communication Skills, Conflict Resolution

Industry

Staffing and Recruiting

Description

Description Job Title: Counter Sales Representative Reports to: Branch Manager FLSA Status: Non-Exempt Job Summary: The Counter Sales Representative will support walk-in customers with plumbing products, special orders, and will be responsible for processing transactions, maintaining counter inventory levels, and ensuring accurate product pick-up. Supervisory Responsibilities: None Duties/Responsibilities: · Greet customers as they enter the store and assist them in identifying their plumbing needs. · Provide product recommendations and technical assistance to customers based on their requirements. · Process sales transactions accurately and efficiently using our point-of-sale system. · Maintain a clean and organized showroom and ensure that all products are properly displayed. · Stock shelves and replenish inventory as needed to ensure adequate product availability. · Answer customer inquiries via phone, email, or in person, and provide information regarding product pricing, availability, and specifications. · Collaborate with the warehouse team to fulfill customer orders and ensure timely delivery. · Stay up-to-date on industry trends, new product launches, and pricing updates. · Handle customer complaints and concerns in a professional and timely manner, striving to achieve customer satisfaction. · Assist with special promotions, events, and marketing initiatives as needed. · Facilitate the ”Pro & Go” customer pick up program · Follow company policies and procedures, including safety protocols and cash handling guidelines. · Work collaboratively with team members to achieve sales targets and provide an exceptional shopping experience for customers. Requirements

Responsibilities

The representative supports walk-in customers with plumbing product needs and processes sales transactions using a POS system. They are also responsible for maintaining showroom inventory and collaborating with the warehouse for order fulfillment.