COUNTER SALES SUP at UNITED LUMBER & BLDG

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Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Building Supplies Knowledge, Reliability, Inventory Management, Order Processing, Supervisory Skills

Industry

Retail

Description

Our Barrie location is looking to hire a Full Time Lumber Sales Associate and Sales Supervisor. We are looking for candidates with construction and building supply knowledge. We offer employee benefits for full time employees with an added benefit of employee pricing!! Job Duties: Customer Service * Provide in-store customer assistance providing our customers with excellent service in getting the right product for the job and sharing your knowledge * Handle telephone inquiries * Look after customer disputes/complaints * Quote Decks or other special order items * Follow through to ensure commitments made to customer are met * Help with carry-outs Order/Purchasing processing * Complete in-store/telephone orders to ensure customers receive goods as promised * Arrange for deliveries as required * Arrange for timely delivery of goods from HH and other suppliers * Complete PO input to reflect special and regular orders Inventory Management * Stock shelves as product received * Ensure appropriate product levels are maintained at all times * Investigate inventory discrepancies * Ensure physical/system inventory levels are accurate Department Maintenance * Ensure displays and products are organized and clean * Constantly monitor storage of products/displays and remedy any hazardous situation * Maintain Bin label system * Ensure appropriate signage in place where Bin labels cannot be used * Keep aisles free and clear of clutter – sweep, mop as needed * Assemble products as needed for display Supervisory Duties (only if hired as supervisor) * Open/ close the location * Supervise staff on shift * Handle customer service escalations * Incident and Accident reporting Job Requirements: * Building Supplies knowledge Product Knowledge * Customer Service oriented * Reliability Hours of work: Various Hours: Examples Daytime 7-4 or 8-5, 11:30-8 and rotating weekends including Sunday shifts We welcome & encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Responsibilities

The Lumber Sales Associate and Sales Supervisor will provide excellent customer service, assist customers in finding the right products, and handle inquiries and complaints. They will also manage inventory, process orders, and maintain department organization.