Counter Sales / Warehouse Associate at Plimpton & Hills

Great Barrington, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

23.0

Posted On

10 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Plumbing product knowledge, Heating product knowledge, HVAC product knowledge, Order fulfillment, Warehouse operations, Counter sales, Forklift operation, Pallet jack operation, Inventory management, Data entry, Communication, Safety compliance, Problem solving

Industry

Wholesale

Description

Description Company Overview: Plimpton & Hills Corporation is a leading distributor of plumbing, heating, HVAC, and industrial products serving contractors, businesses, and homeowners across the Northeast. With multiple branch locations and showrooms, the company is committed to providing quality products, expert support, and reliable service to the professionals and communities we serve. Position Purpose: Provide excellent customer service by assisting customers with plumbing, heating, and HVAC product orders, accurately fulfilling materials, and supporting daily counter and warehouse operations while maintaining company safety standards and a professional work environment. This is a full-time position based at our Great Barrington, MA branch located at 10 Crissey Road. Essential Functions: Actively seek opportunities to help customers. Locate and obtain ordered products for customers. Assist in the handling of defective parts and warranty information. Process approved credits for customers when products are returned. Address questions about product, pricing and availability. Make sure all product catalogs are up-to-date and that expired ones are discarded. Accurately and safely move products of varying weights according to customer needs. Provide exceptional customer service at all times. Answer telephone calls professionally and pleasantly. Accurately input and fill customer orders. Accurately read and identify numbers for accurate order filling and receiving of material. Assist warehouse personnel when necessary. Maintain a clean and professional work environment. Safely operate a forklift, pallet jack, etc. Remain up-to-date on all safety practices and standards. Perform other responsibilities as directed. Compensation and Benefits: Competitive hourly rate commensurate with experience. Eligible to participate in the company’s comprehensive benefits package, which includes medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and paid holidays. Opportunities for professional development and growth. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Requirements Experience, Education & Skills: Counter sales experience preferred. Familiarity with plumbing / heating / HVAC industry rules and regulations. Result driven and customer focused. High school diploma or GED preferred. Physical Requirements: While performing the duties of this job, the associate is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Responsibilities

Provide excellent customer service by assisting with product orders and inquiries while accurately fulfilling materials. Support daily warehouse and counter operations, including operating equipment and maintaining a clean, safe work environment.