Counter Sales (Warehouse) at PACE Supply

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Plumbing Knowledge, Inventory Management, Order Processing, Communication Skills, Organizational Skills, Time Management, Problem Solving, Forklift Operation, Attention to Detail, Safety Procedures, Interpersonal Skills, Math Skills, Physical Ability, Reliability, Willingness to Learn

Industry

Wholesale

Description

Overview Join Our Team at PACE Supply’s San Jose Branch! Are you passionate about delivering exceptional customer service? Do you enjoy helping customers find the right plumbing products and solutions? PACE Supply, a leader in the plumbing supply industry, is seeking a motivated and customer-focused Warehouse Worker – Counter Sales to join our team at our San Jose, CA branch. As a Counter Sales–focused Warehouse Worker, you will be the first point of contact for customers while also supporting warehouse operations. This role is ideal for someone who enjoys working hands-on with plumbing products, assisting customers, and keeping operations running smoothly. Apply today to join a growing team that values reliability, service excellence, and opportunities for long-term growth. Responsibilities Provide prompt, courteous, and professional service to customers at the counter, assisting with plumbing product needs Use plumbing product knowledge to recommend appropriate materials and help customers make informed purchasing decisions Develop and maintain strong customer relationships through reliable service and effective follow-through Accurately enter and process customer orders, quotes, returns, and branch transfers Provide pricing, availability, and job quotes for plumbing materials as needed Receive, inspect, stock, and organize plumbing inventory to ensure accuracy and accessibility Safely load and unload plumbing materials for customer pickup and deliveries Maintain a clean, organized, and safe counter area and warehouse environment Perform cycle counts and assist with inventory control and accuracy Promptly report back orders, damaged materials, or inventory discrepancies to management Follow all safety procedures and report unsafe or hazardous conditions Participate in ongoing plumbing product training to expand knowledge and improve customer support Assist with year-end physical inventory and general branch upkeep as needed Skills Ability to work effectively under supervision in a fast-paced environment with strong attention to detail Basic forklift operation skills preferred (training available if needed) and the physical ability to lift and move inventory safely Strong organizational and time-management skills with the ability to prioritize multiple tasks Excellent interpersonal and communication skills for working with customers and team members Willingness to learn and grow within a plumbing-focused warehouse and counter sales role Qualifications High school diploma or GED required Basic knowledge of plumbing products preferred (warehouse, retail, or counter sales experience a plus) Customer service or counter sales experience in plumbing or related industries preferred Familiarity with warehouse systems and basic proficiency in MS Office Ability to read and understand product codes, location codes, and inventory labels Strong math skills for order entry, pricing, and cash handling Ability to multitask, stay organized, and manage time effectively in a fast-paced environment Strong communication and problem-solving skills Willingness to learn and grow plumbing product knowledge Ability to lift, move, and handle plumbing materials safely PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability NO *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.

Responsibilities

The Counter Sales-focused Warehouse Worker will provide exceptional customer service at the counter, assisting customers with plumbing product needs and maintaining warehouse operations. Responsibilities include processing orders, managing inventory, and ensuring a clean and safe work environment.