Counter Sales/ Will Call Associate at Eckart, LLC

Vincennes, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Oriented, Rapport Building, Order Processing, Material Sourcing, Product Knowledge, Relationship Building, Returns Handling, Merchandising, Order Picking, Packing, RF Gun Knowledge, Order Entry, Eclipse System Knowledge, Communication, Organization

Industry

Consumer Services

Description

COUNTER SALES / WILL CALL ASSOCIATE Do you enjoy building a rapport with customers and better understanding their needs? Are you sales oriented? If you’ve answered yes to these questions, then come join our team at Eckart LLC. We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team. WHY WORK FOR US Medical, Dental, and Vision insurance after 30 days 401K match after one year of service Paid time off Career growth Paid Holidays Company paid life policy All full-time employees receive an employee discount at just 5% over Eckart’s cost. Good group of people, low stress environment, family-oriented philosophy. OUR MISSION “Stock It, Know It, and Stand By It,” OUR VISION Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers. DUTIES AND RESPONSIBILITIES This position may be required to perform additional tasks, responsibilities, or duties as assigned : Work schedule 8am - 5pm, one hour for lunch Offering exceptional customer service at our counter and over the phone Responding to inquiries and processing incoming calls and orders Processing orders in the system Sourcing materials for customers when currently not in stock Consistent training and understanding of current products Developing and maintaining positive customer relationships Handling returns as required Keeping counter and sales area clean Merchandising and showcasing product Picking and packing orders Knowledge of a RF gun Order entry Knowledge of the Eclipse system SKILLS AND COMPETENCIES Exceptional customer service skills Ability to develop long-term relationships and generate referrals from your customers Excellent communication skills Impeccable organizational skills with high attention to detail Time management & multitasking skills to serve several customers at the same time Strong networking skills, outgoing personality Self-motivated; able to function effectively both independently and as a member of a team Proven ability to learn quickly and work effectively in a fast-paced work environment EXPERIENCE AND EDUCATION Minimum of a high school diploma or equivalent required Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset Preferred sales experience industry Final candidates will be required to undergo and pass a pre-employment drug screen.

Responsibilities

This role involves managing all counter sales and product returns, while simultaneously offering exceptional customer service both at the counter and over the phone. Responsibilities also include processing orders in the system, sourcing materials not in stock, and maintaining the cleanliness and merchandising of the sales area.