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Counter Staff-Full Time at Conquer The Day LLC

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

17.5

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oral Communication, Written Communication, Customer Service, Organizational Skills, Project Management, Time Management, Phone Communication, Pos System

Industry

Business Consulting and Services

Description

Guest Service Representative (GSR) Summary: Duties and Responsibilities include the following. Other duties may be assigned. * Provide exceptional customer service to customers * Serve as primary liaison with customers * Greet and assist all walk-in customers in the store * Meet, greet and assist all valet drive-up customers at their car * Process customer phone and personal relations * Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns * Sort and examine articles, picking out those that may need hand spotting, or stain treatment * Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register * Consistently ensure cash drawer accuracy * Follow Company’s new customer protocol * Attend Company offered ongoing training and education Skills: * Oral Communication Skills * Written Communication Skills * Customer Service * Organizational Skills * Project Management * Time Management * Phone Communication Skills * Understanding of POS system   Education/Experience: * One+ year(s) direct customer service experience * 2 or more years retail clothing experience * Knowledgeable of fabrics and fashion

Responsibilities

The Guest Service Representative will provide exceptional customer service, acting as the primary liaison by greeting and assisting all walk-in and valet drive-up customers. Duties also involve processing customer relations, consulting on cleaning needs, sorting articles, and accurately marking in incoming orders using the computerized register.