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Counterman at Trakindo Utama

City of Medan, North Sumatra, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Data Entry, Parts Quotation, Order Processing, Problem Solving, Communication, Technical Knowledge, Heavy Equipment, Documentation, Inventory Management, Customer Needs Assessment, Pricing Validation, Parts Availability, Expediting Process, Core Inspection

Industry

Retail Office Equipment

Description

Job Descriptions Requirements : Minimum SMK in Technical major GPA minimum N/A Minimum 1 years experience in Sales Counter from Heavy Equipment Industry Responsibilities: - Responsible for executing welcoming and closing event at counter for branhes under his/her coverage , e.g., receive call, greet, create ticket, probing and gather information and needs from customers, validate, update issues, information into the system, -Responsible for executing parts quotation process, e.g., receive parts list, input data in system, validate customer ID and status, check parts validity, check alternative/ replacement/ up-level/ down- level, check availability, check and validate price, c - Responsible for executing parts ordering process, e.g., receive order reference (PO/SO), validate quotation number vs PO/SO, validate item, quantity, description and price, input data in system/activate quotation, check and action any halt in system, acco - Responsible for executing parts expediting process, e.g., provide daily BO report, check any unsuccessful order, check long outstanding order and take action accordingly in accordance with standard time and procedures to ensure parts OTIF achieved. - Responsible for preparating and completing of documents related to parts billing process, e.g., confirm parts arrival and issued to customer, collect and provide all supporting document to Sales Admin for billing process, dispatch the document to respecti -Responsible for executing Counterman specific task, e.g., warehouse process, core inspection e.t.c in accordance with branch specific capability, to ensure branch capabilities are utilized to fulfill business requirement.

Responsibilities

The Counterman is responsible for managing customer interactions at the sales counter, including greeting customers, processing parts quotations, and handling orders. Additionally, they ensure timely parts delivery and manage documentation related to billing and inventory.