Countersales Representative at Mustang Cat

Willis, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

19.2

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Parts Identification, Data Entry, Professional Communication, Mechanical Aptitude, Inventory Support, Bilingual English/Spanish, Caterpillar SIS, Caterpillar DBS, Industrial Sales

Industry

Machinery Manufacturing

Description

Building Texas… Powering the World. Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! Now Hiring: Countersales Representative – Willis, Texas (Counter Sales | Customer Service | Parts Support | Heavy Equipment) Mustang Cat is hiring a Countersales Representative to join our team in Willis, Texas. This role is responsible for providing exceptional customer service, ensuring accurate parts orders, and supporting all areas of the Parts Department. If you’re detail-oriented, customer-focused, and thrive in a fast-paced environment, we’d love to have you on our team. 💡 Top Benefits for Counter Sales Representatives: • Great Work-Life Balance • Tuition Reimbursement • Vast Growth Opportunities • Job Stability • Comprehensive Benefits: Medical, Dental, Vision • 401(k) with Employer Matching • Paid Vacation, Sick Time & Holidays 🔧 What You’ll Do as a Counter Sales Representative: • Provide outstanding customer service to all customers • Ensure accuracy in all parts orders • Assist customers in identifying required parts, including part numbers, quantities, freight options, and delivery timelines • Support other areas of the Parts Department as needed • Maintain a safe, clean, and organized work environment 🛠️ Counter Sales Representative Requirements: • High school diploma or equivalent • Minimum of 2 years in a customer service role • Mechanical aptitude and interest in equipment or parts • Strong computer and data entry skills • Excellent professional communication: verbal, written, email, and phone • Team-oriented mindset with the ability to work independently • Self-motivated, proactive, and dedicated to providing exceptional service • Positive, outgoing personality ✅ Bonus Skills and Preferred Experience: • Bilingual English/Spanish • Familiarity with Caterpillar systems (e.g., SIS, DBS) • Previous experience in heavy equipment, parts, or industrial sales Join Mustang Cat and help keep our customers’ operations running smoothly with the right parts and top-tier service. Apply today to become a Countersales Representative with our team in Willis, Texas! Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.

Responsibilities

Provide exceptional customer service by accurately processing parts orders and assisting customers with part identification and delivery timelines. Support the overall operations of the Parts Department while maintaining a safe and organized workspace.