PROFILE AND SKILLS

• 10 + years in a strategic sales management and go to market role supporting existing and new customers and monitoring delivery of solutions in the ANZ region.
• Knowledge of and interest in AI and its use in retail. A keen interest in Everseen’s solutions and a technical acumen to understand the features and functions that we offer. Knowledge and experience of the retail and grocery market.
• A true passion for delivering best-in-class customer experience. Demonstrated success in leading a region and securing and managing enterprise level customers.
• Experience in leading a sales and/or delivery function in a complex matrix environment.
• Ability to develop a comprehensive understanding of customer culture, needs and requirements.
• Experience of forecasting and tracking key account metrics in a business development team. A drive to meet and exceed targets and goals.
• Experience of developing relationships, communicating and working with C level customers, including conducting meetings and presentations at a senior level.
• Consultative selling skills including strong listening skills, ability to identify customers’ main buying motivations and negotiation.
• Ability to understand, gather and compile detailed information on Customer organizations, key decision makers and influencers.
• Experience of customer success and complex project delivery.
• Performing duties and responsibilities to the best of your abilities in a diligent, trustworthy, businesslike, and efficient manner.
• Strong verbal and communication skills, Everseen’s business language is English.
• There is an expectation of travel with this role including travel to meet with customers and to work with the Everseen team.
  About Everseen
  Everseen is a leader in vision AI. We are transforming business operations for global retailers, driving measurable business value and improving the customer experience.
  We are a dedicated team of inventors, research scientists, engineers, AI experts and retail industry veterans. Our mission is to protect people, process, products and profitability within the retail sector and beyond.
  We are trusted by major food, drug, mass, and specialty retailers around the world— including Kroger, Meijer, and Woolworths—we also partner with leading hardware, AI, and cloud computing providers such as Google, NVIDIA, NCR, and Dell.
  We are operationalizing vision AI at an unprecedented scale with the largest global footprint of edge AI powered Computer Vision in Retail.
  Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 900 employees globally, with a European headquarters in Cork, Ireland, a U.S. headquarters in Miami, and hubs in Romania, Serbia, India, Australia, and Spain.

• Reporting to the CRO, develop the strategy and lead, drive and oversee all go to market activities including customer delivery for the Australia and New Zealand region.
• Manage and lead the wider ANZ team to drive opportunities and exceed revenue targets.
• As outlined by the strategy, develop a sales pipeline of new business with agreed targeted customers directly and through our partners such as NCR. Develop and run major campaigns and build relationships, with support from the wider Everseen team.
• Full ownership and accountability for relationships with existing customers, especially at the executive level. Review current processes and understand Everseen solution delivery.
• Further develop these excellent customer relationships with our existing ANZ customers. Set and manage the expectations with regard to B2B requirements and service level KPIs. Be the customer “on the ground” go to person for day-to-day requests, reporting, insights and issues.
• Ensure strategic value per customer is recognized. Position new Everseen products with these customers in order to maximise upsell and crossell opportunities.
• Collaborate with wider Operations team to ensure world class customer engagement and solution delivery for ANZ customers. Collaborate closely with customers’ business teams and Everseen’s delivery Team to ensure that project and system installation rollouts are professionally managed.
• Provide and maintain consistent updates for the ANZ region with the business and project teams, quarterly business reviews, ROI reviews and weekly touch bases.
• Work to secure Proof of Concepts with new customers to develop/demonstrate business value.