We’re seeking a digital and tech-savvy Country Manager to lead and grow the business for our French-language webshops. You’ll serve as the primary point of contact for our French-speaking customers, managing sales inquiries, quotations, and purchase orders while providing technical guidance and personalized support via phone and email.
Beyond your day-to-day responsibilities, there’s room to take on your own projects and initiatives that enhance the customer experience, improve internal processes, or strengthen our marketing. These projects are not strictly defined. They develop based on your skills and interests, and we always make sure there’s room for them alongside your core responsibilities. Past examples include creating use cases, improving the FAQ, optimizing manuals and quickstart guides, or refining SEO and SEA content.
You’ll collaborate closely with our international team, working with both U.S. and European colleagues through Slack, phone, email, and project management tools. This is a fully remote position and requires a dedicated home workspace with up-to-date equipment to support focused, independent work during business hours.

YOUR PROFILE:

We’re looking for a tech-savvy individual with a basic understanding of display technologies and strong communication skills, both written and verbal. You’ll primarily work with technically-minded professionals who integrate our displays into their own complete solutions, think press rooms in major stadiums, bridge systems aboard maritime vessels, digital signage in public transportation, or meeting spaces at the European Parliament. You’ll provide consultative support on display integrations and recommend the most effective solutions, whether for everyday SMB needs or large-scale projects with high-profile organizations. The ideal candidate is proactive, communicative, and comfortable working independently.

• Bachelor’s degree or equivalent experience
• Strong written and verbal communication skills
• Previous experience in sales and/or technical support
• Self-motivated with a high level of autonomy
• Digital and tech-savvy
• B2B experience is a plus

• Manage the full sales cycle for the French-language webshops (FR, BE, CH)
• Handle the complete support cycle for French-speaking customers
• Provide consultative sales and technical support to both SMBs and key accounts via phone and email
• Maintain and optimize content across the French-language webshops and marketing channels
• Collaborate with internal teams to improve operational processes, tools, and the overall customer experience