ABOUT US

Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.
Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard® by AbTF to support responsible cashmere production.
Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.
From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.
Advertised: 31 Jan 2025 E. Australia Standard Time
Applications close: 24 Feb 2025 E. Australia Standard Time
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

THE ROLE

Reporting to the Store/Cluster Manager, this position is responsible for delivering the departments financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the department and the retail store as a whole.

KEY RESPONSIBILITIES

• To drive sales and profit ensuring the achievement of all KPI’s as set by the company
• Provide inspirational leadership, training and developing team capability
• Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the department / store
• Effectively manage costs
• Drive a customer centric culture creating a warm and genuine customer service experience
• Adhere to all company behaviours, policies and procedures