WHY OPENLY

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

DESCRIPTION:

This role will be responsible for leveraging advanced analytics to measure the success of insurance product countrywide programs.

This role will play a key part in:

• Understanding the expected changes and corresponding impacts of various insurance product initiatives
• Translating this information into analytical requirements to inform the set up of robust analytical frameworks that enable stakeholders to quickly understand results and trends
• Identifying opportunities to enhance both new initiatives and existing programs.

This role will also be responsible for evaluating the ongoing health of various metrics for the current book of business and proactively raising and understanding key drivers of any new trends observed.

REQUIREMENTS

• A minimum of 5 years of experience in personal lines property or auto insurance products; experience in both is preferred
• Advanced analytical thinking and comfort in evaluating the success of various countrywide insurance product programs against targets.
• Ability to write complex SQL queries for data extraction, manipulation, and analysis.
• Experience in the end-to-end process of building, evaluating, and refining predictive models, with a focus on improving model performance and interpretability using Python or R.
• Experience gathering requirements and building dashboards using Google LookerStudio.
• Proven ability to drive results in fast-paced, high-growth environments while managing significant business complexity across a network of stakeholders.
• Able to independently conduct cost-benefit analyses and determine a project’s ROI to inform strategic decisions.
• Advanced organizational and time management skills, capable of working with high autonomy on complex initiatives while meeting deadlines.
• Exceptional interpersonal skills with proven ability to build rapport and collaborate effectively with stakeholders at all levels.
• CPCU or equivalent insurance designation preferred but not required.

KEY RESPONSIBILITIES

• Independently conduct analysis of current countrywide programs to understand and quantify the success of the program while identifying areas of opportunity for future enhancements related to growth and profitability.
• Closely work and collaborate with the Insurance Product team to align on analytical requirements and measures of success for both new and ongoing initiatives.
• Build out comprehensive monitoring frameworks that provide insights around current results and trends. Leverage these findings to provide recommendations on both product and strategy that will have positive impacts on growth, retention, and profitability.
• Consistently demonstrate curiosity by proposing new ideas for analysis and leveraging the resulting insights to show alignment with or opportunities within current and future strategies.
• Conduct competitor research using various tools and sources to keep a proactive pulse on industry results and trends that could inform internal decisions.
• Effectively communicate insights and recommendations to the Insurance Product team and other key stakeholders (including senior leadership) by demonstrating advanced influencing and storytelling skills.

This role will play a key part in:

• Understanding the expected changes and corresponding impacts of various insurance product initiatives
• Translating this information into analytical requirements to inform the set up of robust analytical frameworks that enable stakeholders to quickly understand results and trends
• Identifying opportunities to enhance both new initiatives and existing programs