County Coordinator (Madison County) at Region 8 Mental Health

Canton, Mississippi, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Supervision, Staff Management, Human Resources, Customer Service, HIPAA Compliance, Program Coordination, Crisis Response, Performance Management, Training, Strategic Planning, Quality Assurance, Regulatory Compliance

Industry

Hospitals and Health Care

Description

Description COUNTY COORDINATOR, Madison County CHARACTERISTICS OF WORK The County Coordinator will serve as the assistant to the County Administrator in their respective area of Region 8. They are responsible for following all directives and assisting in any and every way as requested. The County Coordinator will be evaluated on the same parameters as the County Administrator as to data, results of operations and success as defined by the Region 8 Administration. Administratively, they are directly responsible to the County Administrator in their respective area of Region 8. Clinically, they are directly responsible to the agency Outpatient Clinical Director. EXAMPLES OF RESPONSIBILITIES - Assist the County Administrator in achieving satisfactory results in fulfilling the responsibilities for the total Clinical Operations of the County, including: Programs Clinical Staff Supervision Training Production Results Performance Morale Turnover Customer Service Consumer satisfaction Quality of service In accordance with the Expectations attached and any resulting Strategic Plan for Improvement: - Delegate responsibilities for center activities to other mental health center staff under their supervision; - Always represent Region 8 and Region 8 Administration in a positive manner; - Ensure that policies and procedures are followed; - Build morale and create unity in the workplace; - Communicate well with staff and supervisors; - Immediate response to consumer needs; - Support Psychosocial Program- referrals and communication to ensure we meet new expectations of stability in the program with current attendance and increase daily average of attendance; - Support Day Treatment Programs- referrals and communication to ensure we meet new expectations of stability in the programs with current attendance and increase daily average attendance; - Provide consistent supervision with all staff according to Region 8 Policy; - Ensure that staff follow all Mississippi Department of Mental Health and Medicaid guidelines; - Ensure that all phone calls are returned at the end of each business day; - Recommend promotions for staff who produce and support Region 8's philosophy and administration; - Willingly and pleasantly carry out directives requested by the Executive Director and his designees; - Immediately report any known or suspected Compliance or HIPAA violations to the County Administrator; - Maintains documentation as evidence that all duties are completed in accordance with program requirements contained in the Mississippi Department of Mental Health Operational Standards. - Maintains proper training, continuing education, qualifications, and other certifications required for this position as written in the Mississippi Department of Mental Health Operational Standards. - Always lead by example and be a positive role model for staff; - While this is an outpatient position, must be available 24/7, as needed, to support Crisis Response; and - All other duties as assigned by Direct & Indirect Supervisors. QUALIFICATIONS Master’s Degree in a Mental Health related field. Preferred 3-5 years of supervisory-related experience which includes Management, Human Resources, Training & Customer Service. Must possess or be working toward an independent license, or Dept of Mental Health Certification. Ideal candidate would preferably live in the county of service. Must have a valid Mississippi driver’s license and use of an insured automobile to travel within the catchment area. Must pass Criminal Background Investigation. REPORTING SUPERVISOR County Administrator / Outpatient Clinical Director POSITIONS SUPERVISED Clinical Staff

Responsibilities

The County Coordinator assists the County Administrator in managing total clinical operations, including staff supervision, training, and program performance. They ensure adherence to state mental health guidelines and maintain high standards of consumer satisfaction and service quality.