County Manager at X UP Brands

Medford, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

26.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Implementation Strategies, Event Management, Performance Management, Incident Reporting, Onboarding, Safety Protocols, Communication, Team Management, Interviewing, Training, Record Keeping, Problem Solving, Compliance, Emergency Response, Reference Checks

Industry

Description

Description Summary of Position: This position is vital to the company’s mission and as such requires a high level of commitment and attention to detail. The position is responsible for all County Manager duties for their specific county, and to ensure they are in compliance with state and federal regulations along with other duties listed below. Requirements Primary Duties and Responsibilities: Customer Facing Meet and greets in person Provide customer service support over the phone and in person Implementation strategies/action plans Quarterly pop ins to Service Coordinators- with gifts, cards, fliers, pamphlets Attend monthly CME Resource Meetings-can be on rotation Intakes/onboarding with customer/families in person Quarterly progress reports Safety Plans and Protocols Needed for overflow if assistants can’t perform these tasks Attend ISP Meetings County Managers are required to attend if a request is made and they can attend voluntarily, without a request, if their schedule allows Events for your County Helping with setup and takedown If Event Coordinator is not available in the County, then events will be managed by the County Manager Managing DSPs Interviewing and hiring DSP’s Be on call for your County Emergencies/questions or concerns supporting the customer Obtaining Credentials; ODL, Auto Ins, CPR During onboardings if not obtainable pass to assists Onboard DSP into The HUB Orientation/ISP Training with all DSPs for each new customer they will support Compose and distribute company emails/Text Messages as needed for Case Managers, DSP’s,Customers/families, & within Impact Maintaining accurate employee records Performance Management for DSP’s Incident reporting reviewing daily Needs to be approved and sent within 48 hours Reference Checks-Personal and/or Professional for DSPs Calling three and confirming their employment/character At least 2 valid reference checks need to be completed Manage any reports/template given by management Other duties as assigned Pay starts at $26/hour

Responsibilities

The County Manager is responsible for ensuring compliance with state and federal regulations while managing customer service and support activities. They also oversee the onboarding and training of Direct Support Professionals (DSPs) and handle incident reporting and performance management.