ABOUT US:

At DHL, we connect people and improve lives. As a global leader in logistics, we are committed to delivering excellence and innovation. Join our team and be part of a company that values speed, passion, and a can-do attitude.

SKILLS & EXPERIENCE:

• Excellent written and verbal communication skills.
• Strong geographical knowledge and route planning skills.
• Ability to handle physical demands of the role.
• Full UK driving license.
• Experience in a multi-drop courier role and customer-facing positions is advantageous.

ROLE PURPOSE:

As the face of DHL, our Couriers are responsible for the daily delivery and collection of shipments to and from our customers, enhancing the customer experience at every stage. This role is key to ensuring that our principles and ethos are always demonstrated, providing service with speed, passion, and a can-do attitude.

KEY RESPONSIBILITIES:

• Deliver and collect shipments efficiently and on time.
• Ensure excellent customer service and satisfaction.
• Plan and organize routes to meet customer requirements.
• Handle shipments safely and follow manual handling processes.
• Adhere to all relevant operational policies and security procedures.
• Complete daily safety checks and maintain vehicle standards.
• Identify and report sales opportunities and potential security breaches.