MANDATORY REQUIREMENTS
- You can type at least 30 words per minute
- You must possess oral French language skills at the advanced level and written French at the advanced-minus level. Your proficiency will be confirmed before hire.
Additional requirements:
You may need to be:
- available to work an irregular schedule, including on weekends and holidays
- willing to travel to different courts by air or car
- licensed to drive in Ontario
TECHNICAL SKILLS
You can:
- apply guidelines, procedures, policy, legislation and regulations to your work
- adapt and learn new skills and digital processes
- troubleshoot basic issues with computer equipment and seek technical support when necessary
- host court proceedings using online meeting software
- search for information and enter data in computer programs and databases
COMMUNICATION AND CLIENT SERVICE SKILLS
You can:
- provide exceptional customer service
- communicate confidently and effectively when you write and speak
- work with complex information and explain it clearly to the public
- pay close attention to detail when completing written tasks
PROBLEM SOLVING AND JUDGEMENT SKILLS
You can:
- take initiative to identify issues and recommend or implement solutions
- apply good judgement in challenging situations
- be discreet and keep sensitive information private
PLANNING AND ORGANIZATIONAL SKILLS
You can:
- prioritize tasks to meet deadlines and adjust when plans change
- work on your own or with a team
CASH/PAYMENT SKILLS
You can:
- use a cash register to receive payments
- calculate fees, collect and balance daily transactions
- complete a daily record of received payments
DON’T MEET EVERY QUALIFICATION?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
HOW TO APPLY:
- You must apply online.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job description to make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.
LANGUAGE REQUIREMENTS AND ASSESSMENT:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the “position(s) language” section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.
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