The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.As part of the Scottish Courts and Tribunals Service commitment to equality and diversity, our recruitment system will automatically anonymise your personal information once your application is submitted and a generic application number is generated. The selection panel will only see the evidence you have provided on how you meet the key capabilities required for the job. Please check your details carefully and answer all required questions as this may affect any potential employment with us.

ABOUT SCTS

SCTS is committed to equality and diversity in employment and service delivery. The work of SCTS covers a broader range of issues than you may think. In providing support to Scotland’s courts, devolved tribunals and the OPG, we touch the lives of many people on a daily basis – be that through formal court or tribunal business, fulfilling your civic duty as a juror, paying fees or fines, seeking help in managing the affairs of an incapable adult or dealing with the estate of a loved one who has passed away. SCTS deals with over a quarter of a million cases and applications each year. Behind each one of these is an individual – looking to the system to help them assert their rights, address wrongs or provide support in a time of need. It is this work – which takes place every day in our courts, tribunals and administrative centres across Scotland – that consumes most of the time, energy and skill of our staff. We take pride in working as one team and providing high levels of service to all those who use the courts, tribunals and OPG.

OUTLINE OF THE ROLE:

The main role of the Court Officers is to prepare their court, escort the Sheriff to/from court and attend to the Sheriff’s requirements in court. Court Officers assist in ensuring their court is conducted in an orderly manner, working closely with the Clerk, Police Officer and GEOAmey to ensure the decorum and efficiency of the court is maintained. They are responsible for productions in court and they also collect witnesses from the witness rooms and bring them into court. They have a great involvement in the use of Court Information Technology during proceedings and liaise with other Court users of the court you would be based in.

THE KEY RESPONSIBILITIES INCLUDE:

• Undertakes reception duties, providing a high quality service by dealing effectively with incoming phone calls, court users and contractors.
• Checks in witnesses attending court and directs to appropriate witness rooms and liaises with Witness Services as required.
• Undertakes general duties within court, including calling of witnesses, handling of productions, escorting the Sheriff to and from court, liaising with witnesses and jurors as required to keep them informed of the ongoing proceedings and assisting with CCTV evidence cases.
• Helps to ensure security and appropriate standards of behaviour are maintained within the court building.
• Carries out administrative support duties to assist the smooth running of the court offices, including filing, photocopying and distributing internal court papers.
• Messenger duties including collecting DX, Legal Post and General Post Office mail daily. Collects office mail and prepares for onward delivery to the appropriate service providers.
• To obtain reference books from the library for the Sheriffs or officials during the Court proceedings.
• To undertake light portering duties as required.
• Update court reference guides.
• Responsible for the seclusion of the jurors when considering their verdict.
• Set up audio/visual equipment and screens for cases with vulnerable witnesses.
• Reporting maintenance requirements.
• Miscellaneous duties relevant to the post and appropriate to the grade.
  To help direct us towards achieving our purpose successfully, we embrace three key values of respect, service and excellence. These guide our behaviour, decisions and actions - in pursuit of fulfilling our purpose to the highest standard.