Courtesy Bus Driver at Hertz Corporation

Cape Canaveral, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

16.0

Posted On

01 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Safety, Communication, Time Management, Professionalism, Interpersonal Skills, Luggage Assistance, Vehicle Inspection, Paperwork Completion, Customer Interaction

Industry

Travel Arrangements

Description

The Courtesy Bus Driver is an essential member of the cruise port location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple cruise port terminals and the Hertz rental location. Hourly Rate: $16.00/hour The key responsibilities and accountabilities are: Provide timely shuttle service to customers to/from cruise port terminal to Hertz facility, in compliance with Hertz policies and procedures and local laws. * Personally, welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner. * Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes. * Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times. * Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor. * Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines * Ensure the bus is kept tidy at all times with maps available. * Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction. * Complete any relevant paperwork in line with Company Audit and Department of Transport standards Basic Qualifications: Passion for customer service and attention to detail – Go the extra mile. Minimum of 2 years Customer Service Experience Must be able to: * Obtain a DOT medical clearance * Work flexible shifts including weekends and holidays; and work overtime as required. * Work indoors and outdoors during all weather conditions. * Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply * Work in a fast-paced environment with a variety of tasks * Demonstrate professionalism, excellent communication and interpersonal skills * Lift up to 45 pounds Preferred Qualifications: * At least 1 year of commercial driving experience or record or road test or alternatively a CDL Class B with passenger and air brake endorsements * Minimum 2 years PCV catD1 driving experience (International) The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

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Responsibilities

The Courtesy Bus Driver is responsible for the safe, friendly, and efficient transportation of customers between cruise port terminals and the Hertz rental location while acting as a brand ambassador. Key duties include providing timely shuttle service, welcoming customers, assisting with luggage, communicating safety information, and conducting bus inspections.