Courtesy Car Concierge at OBRIEN AUTO GROUP

Kirkland, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

20.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Team Player, Record Keeping, Vehicle Inspection, Loaner Vehicle Management, Documentation, Problem Solving, Attention to Detail, Time Management, Organizational Skills, Positive Attitude, Self-Motivation, Technical Skills, Multitasking, Adaptability

Industry

Motor Vehicle Manufacturing

Description

Job Details Level: Entry Job Location: TOK - Kirkland, WA 98034 Position Type: Full Time Toyota of Kirkland, a dealership part of the O'Brien Auto Group, is looking to hire a Full-Time Service Receptionist. We are seeking a candidate who is friendly, articulate, enthusiastic and a self-motivated team player who demonstrates outstanding communication skills, maintains a positive attitude and provides an excellent work ethic in all responsibilities. This position pays $20 per hour. All employees subject to eligibility requirements, we offer the following benefits: Paid holidays pursuant to the annual holiday calendar (typically five holidays) Vacation – based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match The Courtesy Car Concierge is responsible for managing the dealership’s loaner vehicle program to ensure a smooth, efficient, and customer-friendly experience. This role involves coordinating loaner vehicle check-outs and returns, maintaining accurate records, inspecting vehicles, and providing excellent customer service while supporting the service department’s daily operations. Key Responsibilities Greet service customers and assist with loaner vehicle requests Verify customer eligibility, driver’s license, insurance, and required documentation Prepare and process loaner agreements accurately and efficiently Check loaner vehicles in and out using dealership systems Perform vehicle walk-around inspections before and after each loan Ensure loaner vehicles are clean, fueled/charged, and ready for use Coordinate with service advisors regarding vehicle availability and return times Monitor loaner fleet usage and report issues, damages, or overdue returns Arrange vehicle cleaning, maintenance, or repairs as needed Maintain organized records and ensure compliance with dealership policies Provide clear instructions to customers regarding loaner vehicle use and return Deliver a professional, courteous, and customer-focused experience Equipment/Machines/Tools Typically Used: phone, switchboard, computer, adding machine, copier, calculator, stapler, fax machine, postage machine, pencils/pens, letter opener, scissors, and rulers. Physical Demands: Frequent twisting and/or turning of trunk, reaching, and handling of objects, intermittent standing, walking and sitting, infrequent stooping, knelling, crouching, and lifting of 10lbs or less. Employment offers are contingent upon successful completion of a comprehensive background screening. Toyota of Kirkland is an equal opportunity employer and a drug-free workplace. Qualifications

Responsibilities

The Courtesy Car Concierge manages the dealership’s loaner vehicle program, ensuring a smooth and customer-friendly experience. Responsibilities include coordinating vehicle check-outs and returns, maintaining records, and providing excellent customer service.