The Engineer Supervisor is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Aimbridge Hospitality goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Aimbridge Hospitality standards.

QUALIFICATIONS:

• At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience.
• Supervisory experience required.
• High School diploma or equivalent required.
• Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific.
• Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation.
• Must have a valid driver’s license for the applicable state.
• May require moderate to proficent skills using Excel, Word, and other Office programs including Outlook for email.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

PROPERTY INFORMATION:

Offering a seamless stay for business and leisure travelers in Linthicum, MD, Courtyard Baltimore BWI Airport blends comfort with convenience for the ultimate package. Our Linthicum Heights, MD, hotel boasts free shuttle services to and from Baltimore/Washington International Airport (BWI). Andover Park, National Electronics Museum and University of Maryland Baltimore County are moments away. Find what you need, and much more, in our spacious hotel rooms and suites with free Wi-Fi, plush bedding and desks with ergonomic chairs. Work up an appetite? Treat yourself to Starbucks® coffee, tasty American cuisine and handcrafted cocktails at The Bistro. Before you’re on-the-go, stop by our 24-hour convenience store for treats and beverages. Our fitness center includes ellipticals, treadmills, exercise bikes and lockers to help you stay on track when you’re on the road. Whether you are here for a weekend getaway or business trip, move forward at Courtyard Baltimore BWI Airport. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• May be required to work weekends and/or holidays (any shifts) and be available in the event of an emergency.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
• Train and supervise the hourly Engineering staff and coordinate all scheduling.
• Review Engineering staff’s worked hours for payroll compilation and submit to accounting on a timely basis.
• Focus the Engineering Department on their role in contributing to the guest service scores.
• Motivate, coach, counsel and discipline all Engineering personnel according to Aimbridge Hospitality standards.
• Conduct all 90 day and annual employee performance appraisals according to Aimbridge Hospitality standards.
• Prepare and conduct all Engineering interviews and follow hiring procedures according to Aimbridge Hospitality standards.
• Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Aimbridge Hospitality standards.
• Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager).
• Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment.
• Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked.
• Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.
• Manage energy expenses and continually work towards energy conservation.
• Participate in required M.O.D. coverage as scheduled.
• Ensure that the Preventative Maintenance program is implemented and administered according to Aimbridge Hospitality standards.
• Evaluate and spot check the work of all staff and contractors or outside laborers.
• Handle guestroom maintenance requests in a timely manner.
• Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
• Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.
• Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers.
• Act as emergency contact person.
• Attend monthly all-employee meetings and any other functions required by management.
• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
• Ensure that pool and spa are in compliance with area health codes.
• Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.
• Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures.
• Establish and maintain key control system.
• Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
• Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.
• Handle items for “Lost and Found” according to the standard.
• Perform any other duties as requested by the General Manager.
• Access to back of house areas of the hotel and sensitive information
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
• Drive safely on behalf of the company for business reasons
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan