DESCRIPTION

Due to our continued success and increased demand, and to ensure we are able to maintain our excellent service levels during periods of absence or leave, we are recruiting an experienced conveyancer to join our dynamic team as a Cover Conveyancer.
Working within a small cohort of other Cover Conveyancers you will provide legal advice and assistance to clients whilst maintaining an excellent level of customer service at all times whilst the Fee Earner of the caseload is on leave. Full training will be provided as well as continuous support from Conveyancing Managers, Background Teams, and the Legal Director to succeed in your role.

Daily this will involve:

• To provide support and to cover conveyancers who are absent and on leave to ensure their case load is managed and transactions continue to be progressed to exchange and completion.
• Dealing effectively with clients and introducers both over the telephone and in email to provide advice and assistance to them in relation to residential property matters in accordance with Company protocol using a bespoke CMS system.
• To continuously achieve individual and team targets in relation to customer service, number of exchanges, timelines, and average fees.
• Collaborate effectively with colleagues in background teams and our introducers to ensure a positive experience for all clients and to secure our ongoing commercial relationships.

NEXT STEPS

If you have the qualities that we are looking for, share our Company values and feel this is the next step in your career, we would love to hear from you.

Please refer the Job description for details