Coverage and Training Specialist |Office Pride
Perm/contract: Permanent
Reports to: High Profile
Account Coordinator
Oversees: N/A
Location: Erlanger and
surrounding areas
Level: Entry
Hours: 25-40/week - Daytime, Nighttime, Weekends
About Office Pride
Office Pride is a commercial cleaning service specializing in maintaining clean and healthy
workplaces. As a company, it is our mission to honor God by positively impacting people and
workplaces. We believe that God crosses our paths with people on purpose and for a purpose, and
that every interaction should reflect that belief.
About the role
The CoverageTraining Specialist serves as a support position to the High Profile Account
Coordinator. This role ensures that customers are well loved by providing coverage and/or coverage
solutions so that 100% account service is achieved, as well as ensuring that employees are well loved
by providing comprehensive and effective training so that employees feel fully comfortable on their
first solo day of work.
Responsibilities
Coverage
o Working with the High Profile Account Coordinator to curate plans to ensure that
customers are serviced 100% of the time
o Spending time learning each customer site within geographical assigned area in
order to be prepared for coverage situations
Training
o Following 3-day training process to ensure that Account Specialists are adequately
prepared for their first solo day of work
o Training by the Right Hand Method for proven efficiency
o Training the Office Pride Color Coded Microfiber System to prevent cross contamination
Cleaning hours at assigned facilities
Candidate requirements
Janitorial industry experience preferred
Prior training experience preferred
Weekend availability

Daytime availability (Occasional Nighttime)

• Reliable transportation

Pay:
$15-$17 per hou

Please refer the Job description for details