Coverage/Intake Clerk at Trean Corporation

Maitland, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

24.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, E-mail Operation, Fax Operation, Accuracy, Thoroughness, Quality Improvement, Efficiency Improvement, Punctuality, Instruction Following, Customer Driven, Research, Investigation, Communication, Interpersonal Skills, Confidentiality, Attention To Detail

Industry

Insurance

Description

Description POSITION SUMMARY: The Coverage/Intake Clerk will complete the intake of new claims and verify coverage, and update policies. This position will input new incidents and new claims into the claims system which are received via the mail, fax, or e-mail while maintaining the FROI Folder. KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: 1. Open, categorize and sort incoming claims via mail, e-mail, and faxes. (FROI Folder) 2. Verify coverage by reviewing the policy portal and making necessary phone calls as needed. 3. Responsible for entering and updating policies. 4. Policy corrections 5. Updating critical fields within the claims system. 6. Communication with Underwriting Department as needed 7. Enter all claims data into system and attaching all claim material received into the claims system. 8. Assign completed claims to appropriate Supervisor. 9. Send acknowledgment letter to Employee upon new claim set up. 10. Other duties as assigned by Supervisor. Requirements QUALIFICATIONS: Excellent data entry skills. Ability to operate e-mail and fax. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality and efficiency. Consistently at work and on time. Follows instructions, responds to management direction Should be customer driven. Excellent research and investigation skills. Ability to clearly express decisions, and rationale. Excellent written and verbal communication skills. Excellent interpersonal skills with a diverse group of contacts. Maintains confidentiality as well as a high degree of professional integrity. Ability to provide a high level of customer service while working in a fast-paced environment. Demonstrated attention to detail with excellent organizational and prioritization skills.

Responsibilities

The Coverage/Intake Clerk is responsible for processing the intake of new claims received via mail, fax, or email, which includes verifying coverage and updating policies within the claims system. Key duties involve sorting incoming claims, entering and updating critical data fields, communicating with the Underwriting Department, and assigning completed claims to the appropriate Supervisor.