ABOUT US

Deben Willow Care Limited is a SME Homecare provider based in Woodbridge. We are professional and innovative company, and our goal is to be the best provider of Home Care services in Suffolk.

Our work environment includes:

• Modern office setting
• International workforce
• Lively atmosphere
• Safe work environment

REGISTERED HOMECARE MANAGER

Deben Willow Care Ltd, are looking for an experienced CQC Registered Home Care Manager to join our existing management team. The successful candidate will be responsible for the day-to-day management of care services, ensuring that all operational and legal requirements are met.
This is an excellent opportunity for a motivated individual to join a dynamic and progressive Care provider whom has recently been inspected and maintained a GOOD rating.

REQUIREMENTS OF POST

• Provide a proven track record and ability to ensure successful registration with the Care Quality Commission as a Registered Manager
• Take a positive lead in managing and maintaining a documented accountability for the range of services that facilitate the delivery of the highest standards of homecare to all services users and the management and supervision of homecare staff teams within our service.
• Be confident in leading with a responsible and proactive stance with all daily operational duties, care management knowledge, ability to plan assessment protocols, and delivery of a complete range of social care requirements.
• Maintaining and promoting a culture of continuous service improvement and safety to ensure professional standards and best practice are culturally embedded throughout the business model.
• In conjunction with your senior care team, review and maintain continuity by structured and organised oversight, ensuring all health & safety protocol is implemented and maintained to ensure the wellbeing of all service users, within our service.
• Maintain a structure for all service related reviews including scheduled/unscheduled care plan updates for service users.
• Guiding and utilising your senior staff team in following your lead, whilst maintaining responsibility as care management lead for continual monitoring of each service user’s care delivery, health and wellbeing needs.
• Maintaining good communication channels to work in conjunction with all relevant healthcare partners/advocats and family members for positive and best outcomes.
• Work in conjunction with the Business manager in maintaining all resources and business income to ensure effective use of budgets, growth, and staffing to support the highest standards of care delivery and sustainabity within the business structure.
• Be responsible for all aspects of providing excellent leadership, development of care services, and effective management of care resources.
• Ensure all members of the care team are competent/skilled in their roles and maintain knowledge through structured training.
• Embrace, understand and deliver all care to our high standards, to work as a team to meet the strategic aims of the business. This includes responsibility for effective communication and partnership working.
  This is not an exhaustive list of duties and responsibilities but indicates some of the main areas attached to the post.

Key responsibilities:

• The overall operations of the homecare services.
• Staff team coordination, management, meetings
• Liaising with healthcare partners and all healthcare professionals.
• Acting as lead in insuring CQC compliance and company policies are formulated to legal requirements followed and adhered to.
• Working alongside the Business manager and Finance team in managing budgets and overall business performance.

REGISTERED MANAGER REQUIREMENTS:

• Proven management experience in the Health and Social Care coupled with the ability to lead and motivate your senior team.
• Level 5 NVQ or proven progression in working towards the qualification.
• An embedded knowledge of existing CQC regulations and the ability to maintain an up-to-date skillset in all Health and Social Care legislation and regulatory requirements.
• The ability to work in conjunction with key stakeholders to strategically plan business stability, and continuity.
• Proven track record of business, and financial strategy, marketing an SME within the private care sector.
• Commitment to achieve an ’Outstanding’ rating within your registration, coupled with delivery of the highest quality person-centred care.
• Ability and confidence to build and maintain relationships with colleagues, families, and internal / external professionals.
• To maintain high quality assurance to CQC standards
• To manage the Care Team and the Senior Support Workers.
• To ensure that a high-quality care service is provided which meets the needs of the service users and maintains the service user’s dignity and autonomy.
• To be fully aware of all the Organisations’ policies and procedures and ensure that these are intrinsically linked to service provision.
  Job Type: Full-time
  Pay: £37,500.00-£42,750.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking

Licence/Certification:

• Driving Licence (required)

Work Location: In person
Application deadline: 21/08/2025
Reference ID: DWC/HC

• The overall operations of the homecare services.
• Staff team coordination, management, meetings
• Liaising with healthcare partners and all healthcare professionals.
• Acting as lead in insuring CQC compliance and company policies are formulated to legal requirements followed and adhered to.
• Working alongside the Business manager and Finance team in managing budgets and overall business performance