CQNS NURSE - RN Quality Specialist - Work at Home at The Cigna Group

, , United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

54.0

Posted On

14 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Registered Nurse, Case Management, Patient Education, Relationship Building, Microsoft Office, Database Navigation, Pharmacy Knowledge, Healthcare Knowledge, Multitasking, Teamwork, Project Ownership, Communication Skills

Industry

Hospitals and Health Care

Description

The job profile for this position is Registered Nurse II, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. POSITION SUMMARY Provides case management support and education to patients on assigned caseload through remote contact with patient. This includes: relationship building, assisting with navigating insurance and pharmacy protocols to obtain medication, referral source, and customized product and disease state training. ESSENTIAL FUNCTIONS Adhere to principles as stipulated by program-specific contractual agreements and company practices Build relationships with assigned patients throughout duration of program Provide patient-centric education regarding treatment and disease states for assigned products Manage caseload including scheduled maintenance and adherence, scheduled calls/interactions, updating program database per company protocols Coordinate meetings between patient and clinical partners Deliver customized interactions based on patient’s needs Participate in program-specific customer meetings and training sessions Participate in program-specific orientation meetings and demonstrate clinical and systems competency on tests Perform special projects and other duties as it pertains to specific contract performance Hours: 11:00 am - 8:00 pm EASTERN Time Zone QUALIFICATIONS Valid and unencumbered Registered Nurse (RN) license in primary state of residence. Compact license required. RN required. BSN or current enrollment in a BSN program is strongly preferred. Minimum of 2 years' of RN experience Case management experience preferred Demonstrated proficiency with Microsoft Office software; basic database navigation Knowledge of pharmacy, pharmaceuticals, life sciences, or healthcare business required Ability to multitask in both PC/Phone related tasks Works effectively and fosters teamwork Demonstrates ownership of projects and carries responsibility for building strong working relationships with colleagues and customers Results oriented; demonstrated ability to prioritize and manage work load and meet project deadlines Excellent communication skills both verbal and written If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 32 - 54 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Responsibilities

Provides case management support and education to patients through remote contact. This includes relationship building and assisting with navigating insurance and pharmacy protocols.