IMPORTANT REQUIREMENT AND CHARACTERISTICS

Our Primary Objectiveis to provide high quality products and services relating to overhead cranes, and to achieve complete customer satisfaction, while maintaining maximum competitiveness and profitability.
As a Technician for Canadian Crane, you will provide services such as installations, repairs and preventative maintenance including inspections of overhead cranes, hoists, and other material handling equipment.
Some of the important requirements and characteristics of this position are (but are not limited to):
o The ability to get the job done, by being a “doer”
o Able to perform under pressure, and meet high expectations in a demanding and fast paced environment
o Able to motivate and coordinate Canadian Crane team to collectively achieve Canadian Crane’s Primary Objective
o Strong analytical and problem-solving skills (the ability to transform challenges into opportunity)
o High level of efficiency and organization
o Excellent communication skills, including the ability to clearly and concisely express any idea, thought, concept etc. verbally or in writing with colleagues, suppliers, customers and others
o Positive and highly motivated attitude with an excellent memory
o The ability to focus on individual tasks and responsibilities, while working with other team members to achieve our Primary Objective
o The ability to adapt to changes and continually make self-improvements that will result in strengthening our company’s position in the marketplace
o Troubleshoot all overhead crane components and communicate detailed findings, corrective action and solutions by documenting on supporting work orders.
o Liaison between other Technicians, Support personnel, Management and/or Customers as required
o Ensure customers are pleased with Canadian Crane’s service department personnel, performance, etc.

PRODUCT KNOWLEDGE

o Thorough knowledge of our product range, capabilities, personnel, resources etc.
o Thorough knowledge of marketplace, customers, competitors, suppliers
o The ability to read drawings to identify crane and building components

Responsibilities include (but are not limited to) execution of the following areas, with the regular and direct input of management: