ABOUT THE ROLE

We’re looking for a highly collaborative and organized Creative Operations Associate to join our Ad Operations Merchandising team. In this role, you’ll manage and support the production of high-impact creative assets for top restaurant and retail partners. You’ll own French/English translation workflows, lead template creation, and play a critical role in the end-to-end execution of campaign banners and scalable tooling improvements.

KEY RESPONSIBILITIES:

• Lead French/English creative translation workflows for banners and cross-platform assets.
• Build and manage campaign templates for seasonal and evergreen programs.
• Support creative coordination for CRM, homepage merchandising, and occasion-based marketing initiatives.
• Contribute to the transition to Ads Manager, including tooling feedback, training, and documentation.
• Assist with wiki maintenance, ensuring processes and reference materials remain up-to-date.
• Own creative QA and governance, ensuring accuracy, consistency, and brand alignment.
• Help optimize creative workflows to improve execution speed, quality, and scalability.