WHO WE ARE

At Dermalogica, we’re more than just a skincare brand—we’re industry leaders driven by innovation, education, and a passion for results. With distribution in over 90 countries and the backing of Unilever, we combine entrepreneurial spirit with cutting-edge resources to bring top-tier skincare to professionals and consumers alike. Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of expansion. If you thrive in a fast-paced, hands-on environment and are eager to make an impact, this could be the perfect opportunity for you!

QUALIFICATIONS

• 2–4 years experience in project coordination, marketing operations, or creative production—ideally in a creative or marketing environment
• Strong organizational skills with exceptional attention to detail
• Experience using project management tools (Wrike, Asana, Monday, etc.)
• Basic understanding of creative workflows and asset types
• Comfortable working with vendors, printers, and production timelines
• Collaborative, proactive, and solutions-oriented with a process-first mindset
• Bonus: Experience managing or organizing a DAM system

ABOUT THE ROLE

We’re looking for a detail-oriented and proactive Creative Operations Coordinator to join our in-house creative team. In this role, you’ll support the day-to-day operations of our creative department by streamlining processes, managing timelines, and ensuring smooth communication across teams. You will play a vital role in maintaining structure, consistency, and efficiency across all creative projects.

KEY RESPONSIBILITIES

• Manage the intake and tracking of creative requests via Wrike, ensuring accurate routing, assignments, and timelines
• Own the creative production calendar and ensure milestones are met
• Route creative assets for feedback and approvals across stakeholders
• Coordinate with external vendors and printers to support physical creative needs (e.g., signage, packaging, collateral)
• Partner with cross-functional teams (ecomm, marketing, education) to improve workflow and clarity in the briefing process
• Maintain and organize the DAM (Digital Asset Management) system, ensuring version control and easy access to final assets
• Identify operational bottlenecks and help implement process improvements for a more efficient creative pipeline
• Support invoice tracking, job numbers, and vendor documentation for creative production