Credentialing Virtual Assistant at Rockstar

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Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

7.0

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Credentialing, Data Entry, Compliance Verification, Time Management, Professional Communication, Organization, Outbound Calling, Attention To Detail

Industry

Staffing and Recruiting

Description

This is a remote position. Job Description Rockstar is hiring a full-time Credentialing Virtual Assistant on behalf of a non-profit healthcare network handling delegated credentialing for private practice physical therapy, occupational therapy, and speech clinics. This role is central to keeping provider credentialing on track across a large, growing network. The VA will manage re-credentialing cycles for entire clinics at once, tracking every provider's timeline well ahead of the three-year deadline so nothing slips through. This also means staying on top of data entry in the credentialing database, and following up persistently with clinics until paperwork is returned and complete. No clinical background is needed. This is administrative credentialing work, not patient care. The ideal candidate is someone who looks ahead instead of just reacting to what's due today, catches errors before they become client friction, and doesn't need to be reminded to follow up. About the Client This organization is a non-profit network built by a group of physical therapists who came together to contract with managed care organizations. Today, they provide contracting, delegated credentialing, advocacy, lobbying, and problem-solving support to the private practices they serve. The network spans over 100 practices and hundreds of locations, representing roughly 2,000 providers across physical therapy, occupational therapy, speech-language pathology, social work, counseling, and behavioral health. They are recognized by state government and national physical therapy associations as a driving force in healthcare, and they're currently rebuilding their credentialing team after a recent staff departure, making this a high-impact role from day one. Key Responsibilities Manage re-credentialing for approximately 4 practices per month, with practice sizes ranging from 1 to 100+ employees Track re-credentialing deadlines proactively, initiating the process well ahead of the three-year renewal cycle rather than waiting until it's due Run required verifications for each credentialing cycle, including NPI verification, license verification, OIG, SAM, OFAC, state DHS exclusions, Medicare opt-out, and preclusion list checks Enter and maintain accurate data in Modio Health Complete provider rosters bimonthly and submit to insurance contracts Send credentialing and re-credentialing notification letters to clinics Follow up persistently with clinics until credentialing packets are returned and complete Maintain credentialing committee minutes Assist with credentialing new practices as they join the network Support day-to-day problem solving related to credentialing workflows Tools & Systems Modio Health (credentialing database) Microsoft Office Google Chat Zoom Text messaging Requirements Prior experience in medical credentialing or re-credentialing strongly preferred Comfortable running compliance verifications (NPI, OIG, SAM, OFAC, exclusion lists) Highly organized with the ability to manage multiple practice timelines simultaneously Persistent and proactive in following up with external contacts without being prompted Comfortable with outbound calls to clinics Clear, professional English communication Non-Negotiables Strong attention to detail Ability to communicate effectively Strong time management skills Benefits Competitive salary commensurate with experience. Opportunities for professional development and growth. Work in a dynamic and supportive team environment. Make a meaningful impact by helping to build and strengthen families across the Globe

Responsibilities

Manage the re-credentialing cycles for multiple healthcare practices and maintain accurate provider data in the Modio Health database. Perform required compliance verifications and persistently follow up with clinics to ensure all paperwork is complete.