Location: we would like you to work from our office in London two days per week, joining our team of dedicated professionals and making your mark on the world of B2B e-commerce.

ABOUT HOKODO

We’re an international and diverse team, based in London, Vilnius and Paris, working to modernise B2B payments.

• Our Digital Trade Credit solution enables merchants to offer credit terms to their business customers instantly, resulting in a 40% average increase in revenue for integrated merchants.
• We are scaling rapidly across Western Europe, with a list of stellar clients and have raised a total of over $50 million to support our mission.
• Join us in our efforts, as we have already made good progress with 50,000+ businesses regularly using Hokodo, but need your support to take us to the next level!

What you’ll be doing - If you get excited by the following, this is the role for you.

You will be working alongside the Risk & Data Analytics, Collections, Customer Success and Tech teams to assess risk of buyers and merchants resulting in manual decision optimising the trade-off between a high offer rate and a low bad debt rate. As part of the Credit Risk team, you will be:

• Conducting end to end credit analysis on a daily basis for buyers and merchants as Hokodo’s counterparts
• Managing the portfolio of credit reviews including workload management, monitoring and optimisations
• Contributing to the monitoring of large exposures and cases under collection, as well as documenting root cause analysis for large loss cases
• Identifying and contributing to the delivery of improvements and automations to the processes and tools used by the team
• Support the onboarding of new merchants through cross-function collaboration, identifying potential issues and suggesting solutions where necessary.
• Help maintain strong merchant relationships from a risk management perspective, alongside the Customer Success team.

Who we’re looking for - At Hokodo, we prioritise hiring individuals who share our mission and values, and possess the right attitudes and behaviours for success. While some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

In light of these responsibilities, we’re looking for a candidate who has:

• At least 3 years of relevant experience working for a credit insurance, finance provider, or in the credit management department of a large company
• Excellent verbal and written communication skills in English
• Good commercial acumen and the ability to strike appropriate risk-return tradeoffs
• Understanding of the main financial reporting and insolvency legal frameworks in the UK and other EU countries
• Good command of data analysis tools such as Google Sheets / Excel, and data visualisation tools a plus (e.g. Looker)
• Comfortable in a fast-paced and tech driven startup environment where change is constant
• Organised and methodical with the ability to multi-task and take initiative
• Can-do and positive attitude, curious, creative and on the lookout for new ideas and methods to improve our ways of working and tools

• At least 3 years of relevant experience working for a credit insurance, finance provider, or in the credit management department of a large company
• Excellent verbal and written communication skills in English
• Good commercial acumen and the ability to strike appropriate risk-return tradeoffs
• Understanding of the main financial reporting and insolvency legal frameworks in the UK and other EU countries
• Good command of data analysis tools such as Google Sheets / Excel, and data visualisation tools a plus (e.g. Looker)
• Comfortable in a fast-paced and tech driven startup environment where change is constant
• Organised and methodical with the ability to multi-task and take initiative
• Can-do and positive attitude, curious, creative and on the lookout for new ideas and methods to improve our ways of working and tool