Credit and Collections Analyst at HP Law

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit Analysis, Collections, Negotiation, Conflict Resolution, Data Analysis, Problem Solving, Communication, Accounting, Risk Mitigation, Customer Relationship Management, Portfolio Management, Trend Analysis, Leadership, Influence, Excel, Power BI

Industry

IT Services and IT Consulting

Description

Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. In credit & collections you'll learn negotiation skills that you won't find in any financial organization. - Analyzes and researches customer receivables account delinquency and determine the type of communication method to facilitate payment. - Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from the customer. - Recognizes trends for non-payment and resolve issues by engaging internal partners. - Utilizes strategic approach in collections activity, influencing customer payment behavior through developing key customer and partner relationships, resourcing effectively, and driving solutions. - Reduces the time spent on the account through increased portfolio effectiveness. - Minimizes Write Offs and Bad Debts through early identification of risk receivables. - Provides strong evidence of leadership capabilities through performing by example. First level university degree with a focus in business or economics recommended or equivalent experience. Typically 2-4 years of experience in collection. Intermediate written and verbal communication, negotiation, and conflict resolution skills. Intermediate accounting knowledge. Intermediate problem solving skills. Basic computer skills. Intermediate prioritization skills. Basic understanding of risk mitigation tools. Intermediate understanding of collection processes and financial concepts. Intermediate influence skills. Data analysis: Power Bi & advanced excel.

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Responsibilities

The Credit and Collections Analyst analyzes customer receivables account delinquency and resolves disputes related to customer payments. They utilize a strategic approach in collections activities to influence customer payment behavior and minimize write-offs.