Credit and Collections Analyst at Vonage
London, London - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

11 Feb, 27

Salary

85000.0

Posted On

13 Nov, 26

Experience

18 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Insurance

Description
  • our key responsibilitiesSupport cash collections for delinquent customers by reaching out directly to resolve unpaid balances
  • Assist with Collections Analyst escalations by providing guidance and support, serving as the secondary escalation point for API collections issues
  • Conduct credit assessments for customers to support revenue growth while minimising financial risk
  • Liaise with Sales, Carrier and Customer Support teams to assist with internal and external Finance-related queries
  • Perform periodic and ad hoc reconciliation of customer accounts to resolve variances and payment delays
  • Manage account netting processes, collaborating with AP and customers to reconcile transactions
  • Partner with the tax team to support and coordinate local tax and withholding tax requirements
  • Ensure Finance-related processes are adhered to for SOX compliance and efficient business operations
  • Generate weekly and monthly Accounts Receivable (A/R) reports for executive review
  • Assist with process improvement projects to enhance collections outcomes


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Responsibilities
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