COMPANY OVERVIEW

An industry leader, Montroy Supply Company is a wholesale distributor to the graphic communication markets including electrical (neon, LED and fluorescent) and digitally printed interior and exterior signage & graphics. With offices and warehouses throughout the Western US, Montroy Supply Company is the major market supplier and has a reputation of quality and excellent service.

JOB SUMMARY

This position functions efficiently in a highly dynamic, fast-paced environment. This candidate demonstrates a positive and professional demeanor and leads by example. Proven experience, strong leadership skills and financial acumen is required. Our Credit Manager leads our Credit and Collections Department, ensuring that cases are handled appropriately and according to company policy. Excellent judgement, the ability to multi-task and the use of organizational skills are necessary to oversee a team of hard-working collection staff members and communicate with clients who owe money to increase the percentage of successful repayments. The Credit Manager implements changes to the department at the direction of the Chief Financial Officer and Chief Executive Officer to create a highly productive department. This professional must be able to foster team unity, build trust with customers, work closely with multiple branch managers and sales teams and continually reach department and company-wide business goals.

JOBS SKILLS & QUALIFICATIONS – REQUIRED

Candidates without required qualifications may be subject to a predetermined probationary period. Satisfactory job performance throughout the probationary period (and employment) is required for continued employment. Performance evaluations compare employee outcomes and aptitude to the objectives outlined in this job description.
· Bachelor’s degree, preferably in Finance, Accounting or a related field
· 3-5 years of experience in Credit and Collections in a lead position, responsible for making credit decisions
· Employee management (Supervisor) experience / Experience maintaining adequate staffing levels
· Proficient in Microsoft Office Suite (Excel and Word), Adobe, Outlook and Internet
· Excellent verbal and written communication skills
· Professional demeanor, experienced conflict resolution skills and ability to de-escalate and provide resolution
· Ability to train staff in departments daily responsibilities

PREFERRED SOFTWARE EXPERIENCE

· Experience with Infor CSD, SXe or Trend (will train)

• Oversees the collection of outstanding invoices and makes credit decisions for all accounts.
• Review accounts receivable aging report on a weekly basis to identify those accounts that need to be elevated to the next level within the collections process. Including working with legal counsel to pursue litigation on past due accounts.
• Ability to minimize profit loss while ensuring it is handled appropriately and per company policy.
• Create and implement strategies to increase the number of successful collections on outstanding debt.
• Complete month-end processing in a timely manner. Work with the accounting staff to effectively communicate information to meet reporting deadlines.
• Work with Human Resources to ensure adequate staffing levels and to proactively address disciplinary issues.
• Professionally lead, supervise and train Credit and Collection staff members to ensure a smooth and efficient department that consistently meets credit and collection objectives and revenue goals.
• Complete performance evaluations of staff members within the collections department.
• Develop goals that complement business objectives and ensure staff understands department goals to continually meet and exceed standards.
• Run reports and analyze data pertaining to the department and share findings with executive staff and managers as needed.
• Professionally communicate with clients to build and maintain strong working relationships with client retention being a priority.
• Work with Executive Management to implement credit policies and procedures that ensure an efficient department and avoid excessive credit limits.
• Ability to annually review top accounts for comparative measures.
• Work directly with Managers, Sales Staff and Customers to resolve issues in a productive and professional manner.
• Foster a well-trained team that demonstrates knowledge and excellent customer service.
• Other duties as assigned or required