SPECIFICALLY, YOU WILL:

• Collect and follow up aged accounts receivable, monitor payment trends and carry out corrective measures for overdue accounts as required.
• Ensure the customer operates and maintains the credit account within terms and conditions of sale/service or contract.
• Serve as the contact/liaison for the assigned account portfolio.
• Review/recommend credit limits to increase/decrease, suspend/reinstate credit privileges Communicate/escalate credit concerns as required with accounts that present credit risk/loss, require credit hold or third-party collection.
• Maintain detailed collection/credit system notes for all account activity and maintains credit history files.Coordinate timely resolve with Customer Care, Sales and/or Operations for account issues that may include but are not limited to, disputed deliveries, returns and credits.

Responsible and accountable for collection activity, credit analysis and assessment of risk with credit accounts. Additional responsibilities include relationship management, negotiation, reporting and improved communication.