JOB SUMMARY

Our client is seeking a motivated and detail-oriented Collection Agent to join thier team. The ideal candidate will be responsible for managing accounts receivable, engaging with clients to negotiate payment arrangements, and ensuring timely collection of outstanding debts. This role requires strong analytical skills, excellent phone etiquette, and a customer service-oriented approach to effectively resolve financial discrepancies.

QUALIFICATIONS

• 2 + years proven experience in accounts receivable or collections.
• Proficiency in accounting software and data entry with a strong attention to detail.
• Excellent phone etiquette and negotiation skills to effectively communicate with clients.
• Strong customer service skills with the ability to handle challenging conversations professionally.
• Solid analytical skills with a good understanding of account reconciliation processes.
• Basic math skills for accurate calculation of payments and balances owed.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Apply today to find out more about this exciting opportunity!
  Job Types: Full-time, Fixed term contract
  Contract length: 6 months
  Pay: Up to $28.00 per hour
  Expected hours: 40 per week
  Work Location: In perso

• Manage and maintain accounts receivable by tracking outstanding invoices and payments.
• Communicate with clients via phone and email to negotiate payment terms and resolve account issues.
• Utilize accounting software to record payments, update account information, and perform data entry tasks accurately.
• Conduct account analysis and reconciliation to ensure accuracy in financial records.
• Collaborate with the finance team to address accounts payable issues as needed.
• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Analyze financial data to identify trends in payment behavior and suggest improvements in collection strategies.
• Maintain detailed records of all communications and transactions related to collections.