QUALIFICATIONS:

• High school diploma required; Associate or Bachelor’s degree in Accounting, Finance, or Business preferred
• 2–4 years of experience in credit and collections, AR, or financial operations
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook); ERP/accounting software experience is a plus
• Detail-oriented with strong organizational skills
• Problem-solving ability and professionalism in handling disputes

ABOUT THE ROLE:

As a Credit and Collections Specialist, you’ll play a critical role in maintaining healthy cash flow and fostering strong client relationships. You’ll manage account receivables, resolve discrepancies, and support cross-functional teams to ensure account accuracy and timely collections.

KEY RESPONSIBILITIES:

• Review aging reports and follow up on past-due accounts
• Set up and manage payment arrangements with customers
• Resolve payment discrepancies and short payments
• Collaborate with Sales and Customer Service teams on account issues
• Process payments, credits, and account adjustments
• Assist with credit applications and support order processing
• Respond to billing and account status inquiries from customers