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Credit and Collections Specialist at Vodafone United States

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Collections, Microsoft Excel, Numerical Skills, Analytical Skills, CRM Systems, ERP Systems, Communication Skills, Organisational Skills, Multi-tasking, Adaptability, Customer Relationship Management, Debt Resolution, Process Documentation, Audit Readiness, Finance Support, Stakeholder Engagement

Industry

Telecommunications

Description

Achieve collection targets and improve aged debt performance. Resolve customer queries promptly and professionally. Conduct daily collection calls to ensure consistent customer contact. Participate in stakeholder meetings to resolve outstanding debt issues. Maintain communication with business units to support timely collections. Build and sustain strong relationships with customers for account stability. Maintain and update customer master data. Support month-end activities and assist with audit or project-based tasks. Document and update process documentation regularly. Provide ad-hoc support to the Finance Team as needed. Process documentation and audit readiness. Essential: Minimum 3 years' experience in cash collections. Proficient in Microsoft Excel (intermediate level). Strong numerical and analytical capabilities. Experience with CRM or ERP systems. Excellent communication and organisational skills. Ability to manage multiple tasks and adapt to changing priorities. Fluent in English. Experience in fast-paced environments. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

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Responsibilities

The Credit and Collections Specialist is responsible for achieving collection targets and improving aged debt performance while resolving customer queries. This role involves conducting daily collection calls, maintaining communication with business units, and supporting month-end activities.